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Nurse-led NDIS support, around the clock

Famycare, your trusted Registered NDIS Provider offers comprehensive disability services and 24/7 on-call registered nurse support in Greater Melbourne and Regional Victoria. We are dedicated to empowering participants to lead, make independent choices, and pursue their goals confidently.

  • Registered NDIS Provider
  • 24/7 On-call Registered Nurses
  • Greater Melbourne & Regional VIC
Find SupportMake a Referral

Or call 03 8752 2335 — a person answers.

FOUNDED & OPERATED BY REGISTERED NURSEREGISTERED NDIS PROVIDER24/7 ON CALL NURSES20+ YEARS EXPERIENCEMELBOURNE & REGIONAL VIC

Why Famycare

The difference a nurse-led team makes

We are not a labour-hire agency with a care brochure. Clinical judgement sits at the top of the organisation and on the end of the phone at 3am.

  • Nurse-led

    Founded and operated by Registered Nurses

    Clinical judgement sits at the top of the organisation, not just on the roster. Our leadership are qualified nurses.

  • Always on

    24/7 on-call registered nurse support

    A registered nurse is reachable around the clock, so escalations are handled by a clinician rather than an answering service.

  • Experience

    20+ years across nursing and disability

    Combined nursing and disability support experience across the healthcare and disability sectors.

  • Registered

    Registered NDIS provider

    Registered and audited against the NDIS Practice Standards, so plan-managed and agency-managed participants can both use us.

  • Coverage

    Greater Melbourne and Regional Victoria

    Support arranged anywhere in Greater Melbourne and Regional Victoria, with 48 hours notice.

  • Breadth

    Eight NDIS service streams

    From daily living and community access through to nursing and complex care, coordinated by one team.

How it works

Getting started is four steps

No obligation at any point, and no call centre between you and the people who would actually deliver your support.

  1. Step 1: Get in touch

    Call, email or send a referral. A member of the team — not a call centre — takes the details of what you need.

  2. Step 2: Meet and plan

    We meet you, understand your goals and your routine, and map the supports in your plan against what you actually want.

  3. Step 3: Matched support begins

    We match you with support workers suited to your needs, and put the clinical oversight around them.

  4. Step 4: Review as you go

    Your supports are reviewed as your goals change, with a registered nurse on call throughout.

Our Services

Accommodation SupportHousing & Living

Accommodation Support

Guidance in finding suitable housing and managing accommodation needs with ongoing support.

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Assistance in Daily LivingDaily Support

Assistance in Daily Living

Support with essential daily tasks like cooking, cleaning, grooming, and medication management.

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Development of Life SkillsLife & Skills

Development of Life Skills

Programs to develop social, communication, and financial management skills for improved independence and self-sufficiency.

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Hospital to Home ServicesClinical Transition

Hospital to Home Services

Seamless transition from hospital to home with personalised care plans and recovery support.

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Individualised Living Options (ILO)Independent Living

Individualised Living Options (ILO)

Customised support arrangements that align with your lifestyle and help you live comfortably and independently.

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Nursing & Complex CareSupported Living

Nursing & Complex Care

Comprehensive healthcare support, including wound care, medication management, and medical equipment assistance.

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Participation in CommunityCommunity & Social

Participation in Community

Opportunities to engage in social, recreational, and community activities, building relationships and confidence.

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Supported Independent LivingSpecialised Nursing

Supported Independent Living

Tailored support for daily activities and personal care, promoting independent living in shared or individual homes.

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Is support available near you?

We support participants across Greater Melbourne and Regional Victoria. Enter your postcode to check.

Referrals

Placing a participant this week?

Send us the details and a registered nurse will come back to you. We can organise support anywhere in Greater Melbourne and Regional Victoria with 48 hours notice.

Refer a participantCall 03 8752 2335

  • Support coordinators

    Send a referral and get a response from a registered nurse, not a form letter.

  • Hospital discharge teams

    Hospital-to-home transitions with support workers ready from day one.

  • Families and participants

    Talk to us directly about what support would actually help.

Questions

Common questions, straight answers

If yours isn't here, call us — a person answers, and “I'm not sure what I need” is a fine place to start.

Let’s find the right support for you

Tell us a little about what you need and a member of the team — not a call centre — will come back to you within 24 hours.

Find SupportCall 03 8752 2335

Or use the enquiry form below — same team, same 24-hour response.

We Are Here to Assist

Famycare provides end-to-end support for NDIS participants and can organise support anywhere in Greater Melbourne and Regional Victoria with 48 hours notice.

If you have any questions, need assistance, or want to learn more about our services, feel free to reach out to us. We are here to guide you and your family every step of the way and one of our friendly team members will contact you immediately.

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