Understanding the NDIS

Plain-language answers to the questions people ask us most. General information about the scheme — for decisions about your own plan, the NDIA is the authority.

Understanding the NDIS
What the scheme is, who runs it, and the words you will keep hearing — participant, plan, reasonable and necessary.
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Funding eligibility
The age, residence and disability requirements for access, and what to do if you are not eligible.
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Understanding your plan
The three budgets in every plan, what each one can pay for, and the four ways a plan can be managed.
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Fees and charges
How Famycare charges, where the price limits come from, and what you should expect to see on an invoice.
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These pages are general information, not advice about your situation. The National Disability Insurance Agency is the authority on the scheme and on your plan — ndis.gov.au.

Referrals

Placing a participant this week?

Send us the details and a registered nurse will come back to you. We can organise support anywhere in Greater Melbourne and Regional Victoria with 48 hours notice.

Refer a participant Call 03 8752 2335

Support coordinators
Send a referral and get a response from a registered nurse, not a form letter.
Hospital discharge teams
Hospital-to-home transitions with support workers ready from day one.
Families and participants
Talk to us directly about what support would actually help.

Understanding the NDIS

Funding eligibility

Understanding your plan

Fees and charges

Placing a participant this week?